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Operation Specialist at SMT Data

Are you able to think out of the box, and do you love to learn new stuff?

We are looking for a great Operation specialist to SMT Data in Holte.



The software products developed by SMT Data, gather enormous amounts of data about the

customer’s IT operations and map these to business activities using analysis and reporting tools on top of a data warehouse. SMT Data also provides services to help customers integrate the ITBI™ solution into their environment and assists customers in realizing the benefits of ITBI™ in their organization.


SMT Data is a privately held company founded in 1990. It employs 25 highly skilled specialists in

software development, professional services and sales. The company’s headquarters are located in Holte, 15 km north of Copenhagen, and it has a growing network of partners across Europe.


SMT Data has recently initiated an ambitious project which aims at developing a new platform to unite existing solutions and enable a series of new product capabilities, to further develop their main product, which helps customers improve and optimize the use of their IT capacity and reduce their IT infrastructure cost.


The project is expected to make heavily use of Big Data technologies and data analysis tools such as Apache Spark, Hadoop and Jupiter, and the scope is likely to include data streaming, advanced analysis and machine learning.


About the position

As an operation specialist at SMT Data you will be part of a small world class team in a company with big ambitions, where your contribution will have decisive influence on the company’s development and success.


You will have the opportunity to create results together with SMT Data’s customers that include

some of the largest and most complex IT installations in Europe. As an operation specialist you will be responsible for the operation, support and the infrastructure in SMT Data. Their services are primarily built on AWS.


Your tasks will be:

Maintaining their AWS environment

  • Provisioning and configuring Windows servers

  • Monitoring

  • Automation

Running the ITBI application:

  • Daily operation/scheduling/monitoring of our ITBI solution

  • Incident management and Customer support

  • Regular maintenance and upgrades

Participating in Customer Projects:

  • Installation and customization of new customers on the ITBI solution

  • Participation in ‘Proof of Value’ projects

Driving continuous improvement of the ITBI operational environment:

  • Ensuring well defined processes

  • Implementing tools to automate these processes

  • Improved reporting both internally and externally

  • Ensure high-quality documentation of the environment

You will work closely together with SMT Data’s Operations Manager in a day-to-day partnership

where stability, continuous improvements and customer satisfaction are the primary drivers.


Moreover, you will also interface with their team of Customer Consultants, who will provide you

with insight into customer needs and market trends, as well as their development team, with whom you will share operational feedback and inputs. All this to create the best service for their

customers


Preferred experience

  • Background in IT operation

  • Operational experience on the Windows platform

  • You like to automate operation tasks and you properly have experience with Powershell,

  • Perl or a similar

  • You have experience with MS SQL

  • You are interested in understanding customers' data and systems and how the customers use SMT Data’s solutions


Preferred personal qualities:

  • You are curious and eager to learn

  • You have a positive mindset and contribute to a team with openness and a social mindset

  • You like to be challenged and enjoy finding creative solutions to automate operational tasks

  • You can work effectively with responsibility, commitment, and accountability

  • You enjoy a job with entrepreneurial freedom and responsibility

  • Quality is a central part of your DNA

  • You have a Do´er attitude


SMT Data offers you:

  • A challenging position in a company with a strong focus on professional development

  • A highly experienced team of colleagues giving you optimum sparring opportunities

  • A job with freedom and responsibility

  • A company who considers its employees to be the most important resource

  • A salary and benefit plan that matches qualifications


How to apply

If you have questions or if you wish to apply, please contact Coresearch at +45 7026 0326 or send your CV at job@coresearch.dk